Canada and the United States
How BSC HomeConnect works
BSC HomeConnect connects homeowners who need HVAC or plumbing assistance with approved independent technicians and service companies.
For homeowners
Request and manage service
- 1
Submit a request
Describe the HVAC or plumbing problem, location, urgency and preferred schedule.
- 2
Receive a technician match
The platform offers the request to eligible approved providers serving the selected area.
- 3
Review the estimate
The assigned technician can send a written estimate for the homeowner to accept or decline.
- 4
Confirm the appointment
The technician proposes a schedule and the homeowner confirms or declines it.
- 5
Track and review the job
Follow job progress, confirm completion and submit an honest technician review.
For technicians and companies
Receive and manage opportunities
- 1
Create an account and apply
Provide accurate business, experience, licensing and service-area information for BSC review.
- 2
Receive matching opportunities
Approved and enabled providers can receive requests matching their services and location.
- 3
See the lead fee before accepting
The applicable pay-per-lead amount and currency are displayed before acceptance.
- 4
Accept and contact the homeowner
Acceptance assigns the request and creates the displayed lead charge when billing is enabled.
- 5
Estimate, schedule and complete
Send an estimate, propose an appointment, update progress and submit completion for confirmation.
Important marketplace notice
BSC HomeConnect operates a technology marketplace. BSC is not the HVAC or plumbing contractor, does not perform the trade work and does not employ the independent providers. Homeowners should review the provider's qualifications, estimate and applicable licensing before authorizing work. For an immediate threat to life, health or property, contact the appropriate emergency service instead of using the platform.